Terms of Service

By accessing or using our website, services, or content, you agree to comply with these Terms & Conditions. Please read them carefully, as they outline your rights and obligations when working with us.

Our services include corporate headshots and team photography, personal branding and portrait photography, graphic design and brand identity, social media content and digital presence, and website design and content support.

Payment terms must be agreed upon before each project begins. A deposit of 50% of the total project cost is required before any work starts; this deposit secures your project date and confirms your commitment, and its refund terms are described below. Late payments may incur additional administrative fees. Final deliverables are not released until full payment is received — the remaining balance is due upon project completion and before delivery of final files. Once final payment is received, you receive the usage rights described below.

All creative materials produced by Falacade Studios LLC remain our property until full payment has been received. Upon full payment, you receive a full commercial usage license for the final deliverables across website, social media, marketing, and print; Falacade Studios LLC retains copyright in photographic works unless a written buyout is agreed. Final, retouched files are the deliverable — RAW and unedited files are not provided. We retain the right to display completed work for portfolio, website, or marketing purposes unless you request otherwise in writing.

As a client, you agree to provide accurate, timely information required to complete the project, to secure any necessary permissions, model releases, or third-party approvals for materials used, and to respect the intellectual property and usage rights defined in these Terms.

Cancellations must be made in writing. Cancellations made more than 7 days before a scheduled session or project start receive a full deposit refund, while cancellations within 7 days forfeit the deposit. One reschedule is included free of charge with at least 5 days' notice; additional reschedules are subject to availability and may incur a fee. If you cancel after work has started, the deposit and payment for completed work are non-refundable. If Falacade Studios cancels or cannot complete the project due to unforeseen circumstances, a full refund of the deposit will be issued.

Falacade Studios LLC is not liable for indirect, incidental, or consequential damages arising from the use of our services. While we strive to deliver high-quality results, we cannot guarantee specific business outcomes, including engagement, traffic, or revenue performance. Our total liability shall not exceed the total amount paid for the specific project.

You may not misuse our website, attempt unauthorized access, or take actions that could damage our systems or reputation, and we reserve the right to suspend or terminate access for misuse.

These Terms are governed by the laws of the Commonwealth of Pennsylvania, USA, and any disputes shall be resolved in the courts of Bucks County, Pennsylvania.

Final files are delivered via a private online gallery or download link and are archived for 12 months after delivery. We recommend keeping your own backups, as retrieval after the archive period is not guaranteed.

We may revise these Terms from time to time. Continued use of our website or services after updates constitutes acceptance of the revised Terms.